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Service Dog

A service dog is a type of assistance dog, specifically trained to help people who have disabilities. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA; American Disabilities Act. Service animals are working animals, not pets.


If you are a business your rights include;
  • You may ask if the animal is a service animal.
  • You may ask it it is "the handlers" service animal.
  • You may ask what task the animal is trained to assist the handler with.
  • You may NOT ask what disability a person has.


As a business owner you reserve the right to refuse serve to a service animal only if;
  • The animal is unruly.
  • The animal causes a disturbance.
  • The animal is not properly groomed. 
  • Refusal of a service animals based on "no pets allowed" is not legal. 


If you have a disability please ask your doctor what steps you need to take or call the US Department of Justice to ask them what steps to take. Faking a disability to obtain certification or purchasing a vest and patch is unethical at best. These action make it more difficult for those people who are legitimate service dog handlers. 

For more information please visit

American DISABILITIES act
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Emma Zen, 
Thank you for expanding my life! 
Debra Jo
www.emmazenfoundation.com